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About Melissa

Full Name:

Melissa Robaina

Business Name:

The Center for Appreciative Inquiry

Job Title:

Chief Operations Officer

Languages Spoken:



Melissa Robaina, MBA is the Chief Operations Officer for The Center for Appreciative Inquiry, an international leadership development organization. For over 10 years, Melissa has worked with individuals, clients, and communities worldwide using Appreciative Inquiry to enhance and enrich engagement, dialogue, innovation, connectivity, and sustainable change. Melissa has an interest in adult learning theory and is passionate about coordinating, developing, and facilitating transformation solutions in all human systems. Melissa is a certified Appreciative Inquiry Facilitator, Trainer, and Consultant.

Melissa is the co-host of Pivotal Moments HQ – a podcast sharing, exploring & celebrating stories of change through mindset and wellness, and their impact on relationships – both to ourselves and others. The intention of sharing and highlighting these stories is to 1) give a voice to underrepresented and marginalized communities and 2) to help the listener through storytelling in whatever changes they may be contemplating. As a society, we have more in common than we think, and it’s time we celebrate and learn from one another.

Melissa is the co-author of two articles, “Creating a Legacy to Live Into: The Macon Miracle” and “The Macon Miracle: A Community [Re]Designing Education to Capture the Hearts and Minds of Students”; highlighting her Company’s work in Appreciative Inquiry and positive change facilitation. These articles are published in two separate books: Exceeding Expectations: An Anthology of Appreciative Inquiry Stories in Education from Around the World and Advances in Appreciative Inquiry, Volume 4.


Appreciative Inquiry Facilitator

Appreciative Inquiry Trainer

Marketing and Event Planning

Strategic Planning

Workshop Design and Facilitation


The Importance of Sharing Your Dreams

Reflection after Reading Leadership Lessons Learned from LEGOs""

Developing Community with Inquiry

Developing a community of trust is imperative to the success of any workshop or consulting project. A facilitator’s first task must be to create an environment that is safe, invites feedback, and encourages positive dialogue. Weaving Appreciative Inquiry into one’s facilitation allows individuals to develop supportive relationships with one another while co-creating shared goals and actionable items for an ideal learning experience.


Bibb County School District

Disability Rights Nebraska

Miravida Living


Kathy Becker, CEO of the Center for Appreciative Inquiry

Melissa has a deep understanding of Appreciative Inquiry, Positive Psychology and Organizational Development knowing how to weave her knowledge and skills into all of her consulting work. We have collaborated on a large scale summit – 4500 people all at the same time! She helped design, organize, facilitate and document our work. She works with clients and has outstanding reviews from them. She is always a team player and able to take the lead at any time.